Shipping

SHIPPING DETAILS:

Free shipping on orders over $150!

*Total must be greater than $150 before tax and shipping costs are calculated*

All orders will be processed and shipped within 7 DAYS of being placed. Once shipped, transit time will be based on which shipping method was selected at checkout. Orders cannot be changed or cancelled after items have been placed. Please double check that your shipping address is entered correctly, as you will be charged a second time if we have to ship the package again.

Orders are shipped out of Raleigh, North Carolina. We ask that you please do not contact us about shipping times unless it has been over 7 days, as this delays our processing times.

SHIPPING METHODS:

• USPS First Class Package (Usually 3-7 Business days)*
• USPS Priority Mail (Usually 2-7 business days)
• UPS Ground (Usually 3-5 business days)

Delivery times are not guaranteed. Also, please note that shipping carriers do not pick up Saturday or Sunday.

*USPS is experiencing major delays and unprecedented volume increases at this time, so this information may not be accurate to your order.*

Choose UPS Ground for the fastest and most reliable shipping method.

UPS does not offer shipping to PO Boxes.

SHIPPING POLICY:

Blakeley's is not responsible for any delays caused by our mail carriers. We will not refund shipping charges if USPS or UPS does not meet their guaranteed shipping times. We ask that you please contact them directly if your items are not delivered on time using the numbers below. We apologize for any inconvenience.

Blakeley's is not responsible for stolen packages. If the shipping carrier confirms delivery, we are unable to issue a refund. If products are marked as delivered, you will need to contact the shipping carrier directly regarding your package using the numbers below. We apologize for any inconvenience.

USPS: 1-800-275-8777

UPS: 1-800-742-5877

If your package is lost in transit, we sincerely apologize, as we know this can be frustrating. We wish we could deliver each item to you directly! Please email us at shopblakeleys@gmail.com so we can file a claim for the package. If we are unable to locate your package and the investigation is complete, we will reship your items if they are available. If your items are no longer available, we will refund you. Please note that USPS does not allow claims to be filed until the missing package is in transit for 15+ days.